[rt-users] rt 3.8.1: Graphical charts are not available. error

[Tim Rosmus]

On Fri, 24 Oct 2008, Janet Houser wrote:

|# I put an entry "Set($DisableGD, undef);" and restarted httpd.  The good 
|# news is that the error went away.  The
|# bad is that it still doesn't plot.  That's weird.

Check your apache error log.   I put up a fresh copy of 3.8.1 (src,
not emerged) on a gentoo 2.6.25 box before I update our main instance.

I get this in my error_log when trying to graph something in RT.  I have
not pursued any further at this point because of other projects.


[Fri Oct 24 11:59:09 2008] [notice] Apache/2.2.9 (Unix) mod_ssl/2.2.9 OpenSSL/0.9.8h PHP/5.2.6-pl7-gentoo mod_perl/2.0.3-dev Perl/v5.8.8 configured -- resuming normal operations
*** glibc detected *** /usr/sbin/apache2: double free or corruption (out): 0x0a841360 ***
======= Backtrace: =========
/lib/libc.so.6[0xb7c86a00]
/lib/libc.so.6(cfree+0x89)[0xb7c886f9]
/usr/lib/libgd.so.2(gdFree+0x1d)[0xb6d0c3fd]
/usr/lib/perl5/vendor_perl/5.8.8/i686-linux/auto/GD/GD.so(XS_GD__Image_png+0xde)[0xb6eeea0e]
/usr/lib/libperl.so.1(Perl_pp_entersub+0x3cf)[0xb713e8af]
/usr/lib/libperl.so.1(Perl_runops_standard+0x25)[0xb713d0d5]
/usr/lib/libperl.so.1[0xb70e8250]
/usr/lib/libperl.so.1(Perl_call_sv+0x629)[0xb70e8f49]
/usr/lib/apache2/modules/mod_perl.so(modperl_callback+0x377)[0xb71dbb83]
/usr/lib/apache2/modules/mod_perl.so(modperl_callback_run_handlers+0x472)[0xb71dc325]
/usr/lib/apache2/modules/mod_perl.so(modperl_callback_per_dir+0x5d)[0xb71dc7bc]
/usr/lib/apache2/modules/mod_perl.so[0xb71d77f5]
/usr/lib/apache2/modules/mod_perl.so(modperl_response_handler_cgi+0x17f)[0xb71d7a92]
/usr/sbin/apache2(ap_run_handler+0x57)[0x80788f7]
/usr/sbin/apache2(ap_invoke_handler+0x67)[0x807ba07]
/usr/sbin/apache2(ap_process_request+0x178)[0x8086898]
/usr/sbin/apache2[0x8083afe]
/usr/sbin/apache2(ap_run_process_connection+0x57)[0x807f8a7]
/usr/sbin/apache2[0x808ae2d]
/usr/sbin/apache2[0x808b106]
/usr/sbin/apache2(ap_mpm_run+0x438)[0x808b608]
/usr/sbin/apache2(main+0x848)[0x80663c8]
/lib/libc.so.6(__libc_start_main+0xdc)[0xb7c36fdc]
/usr/sbin/apache2(apr_dso_error+0x41)[0x80655e1]
======= Memory map: ========
08048000-08097000 r-xp 00000000 08:03 631511     /usr/sbin/apache2
08097000-08098000 r--p 0004e000 08:03 631511     /usr/sbin/apache2
08098000-0809a000 rw-p 0004f000 08:03 631511     /usr/sbin/apache2
[etc, etc]
[Fri Oct 24 12:48:53 2008] [notice] child pid 5640 exit signal Aborted (6)

-- 
                Tim Rosmus <trosmus at nwnexus.net>
                   Postmaster / USENET / DNS
                Northwest Nexus Inc. / NetOS Inc.