[rt-users] Display the name of the Requestor in the Reply/Comment composition screen somehow?

[Jesse Vincent]

On Wed 22.Oct'08 at 17:52:11 +0200, Rainer Duffner wrote:
> Hi,
> 
> one thing that new users esp. seem to be missing is the possibility to
> display the name of the requestor on the screen where you compose the mail.
> Sometimes, our staff creates tickets on customer's behalf, sometimes not.
> So, you've got to watch when you type a "reply" and when it's just a
> "comment".
> 
> Can this be done relatively easily?
> 
> Searching the wiki didn't give any obvious candidates...

Try out the 'ajaxy reply page' extension in the bps-public svn
repository. That might do it for you.

-j

> 
> Rainer
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