[rt-users] [RESOLVED] RTFM: Can't call method "Id" on an undefined value

[James Kyle]

> You don't say what versions of RT/RTFM you're using, but this sounds
> like you
> have a bogus Link in the system.  This should be *harder* to do with
> rt3.8.1 and
> rtfm2.4.0 but was very easy to do with earlier versions.
My apologies, the versions are:

RT => 3.8.1
RTFM => 2.4.0

>
>
> If you changed your $Organization setting it might also cause a  
> problem.
>
> Try turning on LogStackTraces and maybe you'll be able to see what
> is being passed into the uri parsing routine and failing.

This did the trick. I was immediately able to see issue. It was  
related to the Organization as you suspected.

Resolved.

-james