[rt-users] Add AdminCC on Owner Change
Andy Jones
adjones at cca.edu
Wed Oct 29 14:15:03 EDT 2008
Hi, gang.
I've looked through the wiki and archives, but haven't seen this issue
addressed.
I'd like to be able to add a specific user as AdminCC when the owner
of a ticket is changed to any of a range of users. For instance, if a
ticket is owned by x, y, z, or q, add b as AdminCC.
Does anyone else have that kind of setup? Anyone willing to share a
little UserDefined code with me? :o)
Thanks in advance!
Andy
Andy Jones
User Support Manager
510.594.5016
adjones at cca.edu
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