[rt-users] Add AdminCC on Owner Change

Andy Jones adjones at cca.edu
Wed Oct 29 14:15:03 EDT 2008


Hi, gang.

I've looked through the wiki and archives, but haven't seen this issue  
addressed.

I'd like to be able to add a specific user as AdminCC when the owner  
of a ticket is changed to any of a range of users.  For instance, if a  
ticket is owned by x, y, z, or q, add b as AdminCC.

Does anyone else have that kind of setup?  Anyone willing to share a  
little UserDefined code with me?  :o)

Thanks in advance!

Andy

Andy Jones
User Support Manager
510.594.5016
adjones at cca.edu








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