[rt-users] Add AdminCC on Owner Change

[Kenneth Crocker]

Andy,


	I'm a little confused.DO you want to add an AdminCc as a recipient of 
the notification or do you actually want to add this user as an AdminCC 
"Watcher" of the queue or just add them as an AdminCc for the ticket? 
Oh, by the way, you used as an example of a ticket being owned by x,y,z, 
or q. You do realise that a ticket can be owned by ONLY 1 usedID, right?


Kenn
LBNL

On 10/29/2008 11:15 AM, Andy Jones wrote:
> Hi, gang.
> 
> I've looked through the wiki and archives, but haven't seen this issue  
> addressed.
> 
> I'd like to be able to add a specific user as AdminCC when the owner  
> of a ticket is changed to any of a range of users.  For instance, if a  
> ticket is owned by x, y, z, or q, add b as AdminCC.
> 
> Does anyone else have that kind of setup?  Anyone willing to share a  
> little UserDefined code with me?  :o)
> 
> Thanks in advance!
> 
> Andy
> 
> Andy Jones
> User Support Manager
> 510.594.5016
> adjones at cca.edu
> 
> 
> 
> 
> 
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