[rt-users] Making RT 3.8.1 grok References: and In-Reply-To:

[Lars Kellogg-Stedman]

I don't know if this is of general interest or not...

I found the patches at http://www.usit.uio.no/it/rt/modifications/
that allow RT to associate email with tickets based on the References:
and In-Reply-To: headers if there is no subject tag.  I've made these
work with RT 3.8.1; the changes are here:

  http://code.google.com/p/rt-references/

These are only briefly tested and are not in production use, but I
figured someone else might be interested.

-- Lars

-- 
Lars Kellogg-Stedman <lars at oddbit.com>