[rt-users] Extract CustomFields from email

Kevin Falcone falcone at bestpractical.com
Thu Oct 30 15:03:45 EDT 2008


On Oct 30, 2008, at 5:43 AM, Stefan Maier wrote:

> Hi List.
>
> In our intranet we have a form to report certain problems. An email is
> generated from the info the user provides and then sent via email to
> RT(3.6).
>
> We now want to somehow parse the body of this email and fill out a few
> custom fields.
>
> Is that possible; if yes, how?

http://search.cpan.org/dist/RT-Extension-ExtractCustomFieldValues/



>
>
> Thanks in advance,
> Stefan Maier
>
> -- 
> Mit freundlichen Grüßen
>
> Stefan Maier
>
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