[rt-users] Making RT 3.8.1 grok References: and In-Reply-To:

[Jesse Vincent]

> I think it's possible to pass MIMEObj next to $Subject into
> ParseTicketId function and override it in extension or wrap. I'm happy
> to apply such change for 3.8.2.

From an RT::Interface::Email::Plugin, you have $args{'Message'}, which
is the MIME::Entity RT will be working with.

You can replace the MIME::Entity's subject with one containing a ticket
id you want to thread it into.

Ignore the badly named method GetCurrentUser. Side effects inside are a
standard way to massage messages before ticket update/create.


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