[rt-users] Making RT 3.8.1 grok References: and In-Reply-To:

[Jesse Vincent]

On Thu, Oct 30, 2008 at 08:30:16PM -0400, Lars Kellogg-Stedman wrote:
> > You can replace the MIME::Entity's subject with one containing a ticket
> > id you want to thread it into.
> 
> I'd actually considered that, but one of the uses cases I was looking
> at would be a "stealth" RT -- for example, in addition to our
> organizational RT, I run one of my own for tracking personal email.
> At the moment, that means people get subject tags that they may wonder
> about.  Ideally, I'd like my use of a ticket system to be more subtle.

*nod* If you can make that go, I'd _love_ to see it. It's something I've
wanted for a long time but not had the cycles to devote to it.