hi all! is there a simple way to get stalled tickets to also show up in the "10 highest priority tickets that i own" along with the open ones? thanks Gabriel Cadieux Systems Engineer & IT Security Analyst STI - Secure Technologies International, Inc. Tel. (613) 830-3131 ext. 304 Cel. (613) 608-4635 Fax. (613) 830-5320 www.securetechnologies.ca