[rt-users] (no subject)

[Gabriel Cadieux]

also, what would be the easiest way to stop RT from quoting all the text on "comment" or "reply"? can i have the "comment" link NOT quote any text, and the "reply" link quote the entire message being replied to?

thanks!

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Gabriel
Cadieux
Sent: Friday, October 31, 2008 10:52 AM
To: RT Users Mailing List (E-mail)
Subject: [rt-users] (no subject)


hi all!

is there a simple way to get stalled tickets to also show up in the "10 highest priority tickets that i own" along with the open ones?

thanks

Gabriel Cadieux
Systems Engineer & IT Security Analyst
STI - Secure Technologies International, Inc.
Tel. (613) 830-3131 ext. 304
Cel. (613) 608-4635
Fax. (613) 830-5320
www.securetechnologies.ca
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