[rt-users] RT 3.8.0 painfully slow on Firefox / Ubuntu

Jesse Vincent jesse at bestpractical.com
Mon Sep 1 20:31:38 EDT 2008


On Sep 1, 2008, at 6:16 PM, Razvan Cosma wrote:

>  Hello,
> I installed RT a few weeks ago, on Apache/Centos, and while its  
> functions appear to all work correctly, a big problem is that ticket  
> display screens are rendered painfully slow if using Firefox on  
> Linux. On Windows, using IE, everything is snappy, Firefox a bit  
> sluggish, but on Linux scrolling three pages down in a window  
> renders like a 486 computer opening myspace. I have checked CPU and  
> memory usage - no signs of overload there, disabled add-ons and  
> plugins, again no noticeable increase in speed. Can you suggest what  
> causes this slow redraws? It looks like a Javascript issue, should I  
> blame prototipe? scriptaculous? Any suggested ways to search for  
> what freezes the interface?

Actually, it's an interaction between firefox's corner rounding CSS  
and your X server. We've seen it on about 3 machines, but never  
managed to track it down.
-j
>
>
> Thank you
>
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