[rt-users] Editing Comments or Replies

Alan Cheng chenga at ias.edu
Tue Sep 2 13:36:19 EDT 2008


Dear all,

Is there a way to edit a comment or reply once it's in a ticket?  I
understand we can always add another comment but I am just wondering... 
Are there any specific reasons why we shouldn't have this "feature"? 
One of our RT users is asking this question and I would like to see if
RT community has any suggestions.  Or is there a third-party
contribution for this feature?  I did a quick search but no match came up.

Thanks,

Alan



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