[rt-users] Ticket shows up encrypted in GUI

Charlie Reddington charlie.reddington at gmail.com
Wed Sep 3 14:48:48 EDT 2008


Okay, so it seems that I can send tickets in and out that are properly  
encrypted. My issue comes from seeing the ticket itself as being  
encrypted.

I turned on debugging and the only red flags I see are these.....

[Wed Sep  3 18:28:55 2008] [warning]: gpg: WARNING: unsafe permissions  
on homedir "/usr/local/rt-3.8.1/var/data/gpg" (/usr/local/rt-3.8.1/ 
bin/../lib/RT/Crypt/GnuPG.pm:2007)

Right now I have the gpg folder and contents owned as apache:apache  
and all the files are chmoded 600.

[Wed Sep  3 18:28:55 2008] [error]: gpg: error reading key: secret key  
not available (/usr/local/rt-3.8.1/bin/../lib/RT/Crypt/GnuPG.pm:2008)

I can only assume the 'secret key' is the key that I set in my  
RT_SiteConfig.PM which is set properly with looks like this......

Set( %GnuPG,
     Enable=>1,
     OutgoingMessagesFormat=>'RFC',
     AllowEncryptDataInDB=>0,
     '--passphrase'=>'password',
);

Do I need to set this somewhere else?

Charlie




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