[rt-users] Changes to HTML files not showing.

Montana Quiring montanaq at gmail.com
Mon Sep 8 18:47:58 EDT 2008


Sorry, those were things I tried too. expect the seond one I guess, I
was just empting out the obj dir, but I have since done what you
said... but it hasn't helped.

I'm still not seeing my changes.

I'm wondering if I messed up something in the install and the html
files that I think I should be editing aren't the one's it's using.

Any other advice?

-Montana

On Mon, Sep 8, 2008 at 5:29 PM, Jesse Vincent <jesse at bestpractical.com> wrote:
> For testing, turn on RT's $DevelMode. That will turn off the cache you're
> hitting.
>
> For run-time changes in production, rm var/mason_data and restart apache.
>
> On Sep 8, 2008, at 6:13 PM, Montana Quiring wrote:
>
>> thanks for the reply.
>> My list of things that I tried is pretty long, so I don't blame you
>> for missing it.
>>
>> Any other suggestions, please?
>>
>>
>> On Mon, Sep 8, 2008 at 5:10 PM, Micah Gersten <micah at onshore.com> wrote:
>>>
>>> You have to restart Apache.
>>>
>>> Thank you,
>>> Micah Gersten
>>> onShore Networks
>>> Internal Developer
>>> http://www.onshore.com
>>>
>>>
>>>
>>> Antikx wrote:
>>>>
>>>> Hello,
>>>> First off...I'm really enjoying RT. It's a great product.
>>>>
>>>> I'm trying to customize the SelfServe/Create.html page so that it
>>>> doesn't
>>>> display the "Requester", "CC" and "Attach file" fields.
>>>> I've created the dir SelfServe in local/html
>>>> ...and copied the Create.html from share/html/SelfServe
>>>> When I edit that file the updates do not show up.
>>>> When I edit share/html/SelfServeCreate.html the updates do not show up.
>>>> After I restart apache the updates do not show up.
>>>> After I clean out the var/mason_data/obj/ folder the updates do not show
>>>> up.
>>>> When I hold down shift and click refresh on my browser (to grab a
>>>> non--cached page), the updates do not show up.
>>>> When I try a different browser, the updates do not show up.
>>>> When I set develmode to 1,  the updates do not show up.
>>>>
>>>> I guess what I'm trying to say is... the updates do not show up no
>>>> matter
>>>> what I do. :)
>>>>
>>>> Any suggestions please?
>>>> I'm trying to put the selfserve page into production ASAP, so your help
>>>> would be greatly appreciated.
>>>>
>>>>
>>>
>>
>>
>>
>> --
>> -Montana
>>
>> My Netvibes page:
>> http://www.netvibes.com/antikx#About_Montana
>> _______________________________________________
>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>> Community help: http://wiki.bestpractical.com
>> Commercial support: sales at bestpractical.com
>>
>>
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>> Buy a copy at http://rtbook.bestpractical.com
>>
>
>



-- 
-Montana

My Netvibes page:
http://www.netvibes.com/antikx#About_Montana



More information about the rt-users mailing list