[rt-users] Changes to HTML files not showing.

[Montana Quiring]

I figure out the problem.
even though I had copied my rt3 install to /var/www/html from /opt
(even though it seemed to want me to put it on opt) it was still using
files from /opt/rt3

my httpd.conf points to /var/www/html/rt3
but for some reason it's looking for the files in /opt/rt3

*shrug*

must be a setting somewhere that I missed.

Thanks for the help/feedback.

On Mon, Sep 8, 2008 at 5:54 PM, Montana Quiring <montanaq at gmail.com> wrote:
> hmmm..
> If I go into: share/html/SelfService
> and rename the Create.html file
> then delte the cache, and restart apache
> I am still able to get to the self service - create a ticket page
> this is strange. *sigh*
>
>
> On Mon, Sep 8, 2008 at 5:47 PM, Montana Quiring <montanaq at gmail.com> wrote:
>> Sorry, those were things I tried too. expect the seond one I guess, I
>> was just empting out the obj dir, but I have since done what you
>> said... but it hasn't helped.
>>
>> I'm still not seeing my changes.
>>
>> I'm wondering if I messed up something in the install and the html
>> files that I think I should be editing aren't the one's it's using.
>>
>> Any other advice?
>>
>> -Montana
>>
>> On Mon, Sep 8, 2008 at 5:29 PM, Jesse Vincent <jesse at bestpractical.com> wrote:
>>> For testing, turn on RT's $DevelMode. That will turn off the cache you're
>>> hitting.
>>>
>>> For run-time changes in production, rm var/mason_data and restart apache.
>>>
>>> On Sep 8, 2008, at 6:13 PM, Montana Quiring wrote:
>>>
>>>> thanks for the reply.
>>>> My list of things that I tried is pretty long, so I don't blame you
>>>> for missing it.
>>>>
>>>> Any other suggestions, please?
>>>>
>>>>
>>>> On Mon, Sep 8, 2008 at 5:10 PM, Micah Gersten <micah at onshore.com> wrote:
>>>>>
>>>>> You have to restart Apache.
>>>>>
>>>>> Thank you,
>>>>> Micah Gersten
>>>>> onShore Networks
>>>>> Internal Developer
>>>>> http://www.onshore.com
>>>>>
>>>>>
>>>>>
>>>>> Antikx wrote:
>>>>>>
>>>>>> Hello,
>>>>>> First off...I'm really enjoying RT. It's a great product.
>>>>>>
>>>>>> I'm trying to customize the SelfServe/Create.html page so that it
>>>>>> doesn't
>>>>>> display the "Requester", "CC" and "Attach file" fields.
>>>>>> I've created the dir SelfServe in local/html
>>>>>> ...and copied the Create.html from share/html/SelfServe
>>>>>> When I edit that file the updates do not show up.
>>>>>> When I edit share/html/SelfServeCreate.html the updates do not show up.
>>>>>> After I restart apache the updates do not show up.
>>>>>> After I clean out the var/mason_data/obj/ folder the updates do not show
>>>>>> up.
>>>>>> When I hold down shift and click refresh on my browser (to grab a
>>>>>> non--cached page), the updates do not show up.
>>>>>> When I try a different browser, the updates do not show up.
>>>>>> When I set develmode to 1,  the updates do not show up.
>>>>>>
>>>>>> I guess what I'm trying to say is... the updates do not show up no
>>>>>> matter
>>>>>> what I do. :)
>>>>>>
>>>>>> Any suggestions please?
>>>>>> I'm trying to put the selfserve page into production ASAP, so your help
>>>>>> would be greatly appreciated.
>>>>>>
>>>>>>
>>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> -Montana
>>>>
>>>> My Netvibes page:
>>>> http://www.netvibes.com/antikx#About_Montana
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>>>>
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>>>>
>>>>
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>>>>
>>>
>>>
>>
>>
>>
>> --
>> -Montana
>>
>> My Netvibes page:
>> http://www.netvibes.com/antikx#About_Montana
>>
>
>
>
> --
> -Montana
>
> My Netvibes page:
> http://www.netvibes.com/antikx#About_Montana
>



-- 
-Montana

My Netvibes page:
http://www.netvibes.com/antikx#About_Montana