[rt-users] clickable links to other tickets in ticket history?

[Rainer Duffner]

Dorothea Muecke-Herzberg schrieb:
> Hmm, I have been contemplating upgrading to 3.8(.1) for a little while
> now, one reason being that
> sorting by custom fields in search results is not working in 3.6.3.
> is it _just_ a matter of configure, make build, make upgrade?
>   


Depends on your setup.
I usually also upgrade the OS (FreeBSD) when I upgrade RT, and sometimes 
also the DB (PostgreSQL) to a new major version.

That takes longer.


But apart from that, its not too difficult, if you can schedule a 
maintenance-window large enough.
And try to test the upgrade in VMWare....


Rainer