[rt-users] Turn on Logging in RT

[Chris Nelson]

It's so simple it's hard to figure out! Thanks. I'll get this turned on and
play around tonight and see what I can do.

Chaim,
Thanks so much for sticking with me, I'll update the other thread with the
results after I turn on logging. I am also updating to the latest version of
Ubuntu and apache.

-Chris

On Tue, Sep 9, 2008 at 3:47 PM, Chaim Rieger <chaim.rieger at gmail.com> wrote:

> Chris Nelson wrote:
>
>> I apologize for the newbie question (I have another thread going that has
>> stalled out with this question - but it's really part of a larger question,
>> so I figured I would pose this question directly - I apologize if everyone
>> has already read this or if that is a list faux paux).
>>
>> I need some help turning on "logging". I saw the entries in RT_Config.pm,
>> but cannot figure out how to make them work in RT_SiteConfig.pm. I found
>> several topics through Google about using logging, but none with newbie
>> instructions for turning it "on". Thanks in advance for your time.
>>
>> #Logging
>> Set($LogToFileNamed , '/opt/rt3.8/etc/rt.log');
>> Set($LogToSyslog  , 'debug');
>>
>> Then I changed the permissions for rt.log to be -rw-rw-rw. I added a line
>> at the top of the file: #started on 9/8/2008. I then restarted apache.
>> Playing around inside the interface produces nothing in that file. I'm not
>> sure I'm doing it right.
>>
>> Thanks,
>> -Chris
>>
>>
>>  Set($LogToFile      , debug);
> Set($LogDir, 'var/log');
> Set($LogToFileNamed , "rt.log");    #log to rt.log
>
>
>
>
>
> --
> --
> Chaim Rieger
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20080909/a7efcada/attachment.htm>