[rt-users] Another Attachment / Mail Problem with RT 3.6.5

[Jesse Vincent]

On Sep 10, 2008, at 9:14 AM, Ham MI-ID, Torsten Brumm wrote:

> Hi together, it looks like a bad day for Mail/Attachments....
>
> Just a few minutes ago a user reports problems with mails he sent  
> out via RT webui with attachments.
>
> OK, what i figured out so far:
>
> 1. Attachment Size: 800KB (allowed are 8000KB)
> 2. User added at the reply screen a list of 20 people as cc
> 3. The list of CC'ed People is 1250 characters long
> 4. RT shows the mail (Show Outgoing Mail) correctly with all Cc'ed  
> people
> 5. Users get the mail totally destroyed!
>
> Problem:
>
> 1. The CC list is cut after 994 characters, in the middle of an  
> address

That sure sounds like a 1000 character wrapping issue. Can you  
reproduce it?

>
> 2. The rest of the people from the cc list are the first part of the  
> body
> 3. The attachment is corrupted.

That's due to #2

>
> 4. The encoding for content is incorrect, german umlaute are broken.
>

That's due to #2