[rt-users] Another Attachment / Mail Problem with RT 3.6.5

[Torsten Brumm]

Hi Jesse, RT Users,
yes i can reproduce it. tryed it several times.

Torsten

2008/9/10 Jesse Vincent <jesse at bestpractical.com>

>
> On Sep 10, 2008, at 9:14 AM, Ham MI-ID, Torsten Brumm wrote:
>
> > Hi together, it looks like a bad day for Mail/Attachments....
> >
> > Just a few minutes ago a user reports problems with mails he sent
> > out via RT webui with attachments.
> >
> > OK, what i figured out so far:
> >
> > 1. Attachment Size: 800KB (allowed are 8000KB)
> > 2. User added at the reply screen a list of 20 people as cc
> > 3. The list of CC'ed People is 1250 characters long
> > 4. RT shows the mail (Show Outgoing Mail) correctly with all Cc'ed
> > people
> > 5. Users get the mail totally destroyed!
> >
> > Problem:
> >
> > 1. The CC list is cut after 994 characters, in the middle of an
> > address
>
> That sure sounds like a 1000 character wrapping issue. Can you
> reproduce it?
>
> >
> > 2. The rest of the people from the cc list are the first part of the
> > body
> > 3. The attachment is corrupted.
>
> That's due to #2
>
> >
> > 4. The encoding for content is incorrect, german umlaute are broken.
> >
>
> That's due to #2
>
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-- 
MFG

Torsten Brumm

http://www.torsten-brumm.de
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