[rt-users] GraphViz issue in 3.8.1

Todd A. Green tgreen at accuship.com
Wed Sep 10 17:17:05 EDT 2008


Just about worked out all the kinks in my 3.8.1 installation before the 
final transition from 3.4.2.

The last one is that when I pull up a ticket and try to view the 
relationship graph with GraphViz I get the following error in the browser.

---
Error during compilation of 
/opt/rt3/share/html/Ticket/Graphs/index.html: Attempt to reload 
RT/Graph/Tickets.pm aborted. Compilation failed in require at 
/opt/rt3/share/html/Ticket/Graphs/index.html line 78. Stack: 
[/opt/rt3/share/html/Ticket/Graphs/index.html:78] 
[/opt/rt3/share/html/Ticket/Graphs/index.html:78] 
[/usr/local/lib/perl5/site_perl/5.10.0/HTML/Mason/Interp.pm:811] 
[/usr/local/lib/perl5/site_perl/5.10.0/HTML/Mason/Interp.pm:441] 
[/usr/local/lib/perl5/site_perl/5.10.0/HTML/Mason/Request.pm:246] 
[/usr/local/lib/perl5/site_perl/5.10.0/HTML/Mason/Request.pm:211] 
[/usr/local/lib/perl5/site_perl/5.10.0/HTML/Mason/ApacheHandler.pm:97] 
[/opt/rt3/bin/../lib/RT/Interface/Web/Request.pm:68] 
[/usr/local/lib/perl5/site_perl/5.10.0/Class/Container.pm:275] 
[/usr/local/lib/perl5/site_perl/5.10.0/Class/Container.pm:353] 
[/usr/local/lib/perl5/site_perl/5.10.0/HTML/Mason/Interp.pm:348] 
[/usr/local/lib/perl5/site_perl/5.10.0/HTML/Mason/ApacheHandler.pm:868] 
[/usr/local/lib/perl5/site_perl/5.10.0/HTML/Mason/ApacheHandler.pm:822] 
[/opt/rt3/bin/webmux.pl:148] 
[/opt/rt3/share/html/Ticket/Graphs/index.html:78] BEGIN 
failed--compilation aborted at 
/opt/rt3/share/html/Ticket/Graphs/index.html line 78. Stack: 
[/opt/rt3/share/html/Ticket/Graphs/index.html:78] 
[/usr/local/lib/perl5/site_perl/5.10.0/HTML/Mason/Interp.pm:811] 
[/usr/local/lib/perl5/site_perl/5.10.0/HTML/Mason/Interp.pm:441] 
[/usr/local/lib/perl5/site_perl/5.10.0/HTML/Mason/Request.pm:246] 
[/usr/local/lib/perl5/site_perl/5.10.0/HTML/Mason/Request.pm:211] 
[/usr/local/lib/perl5/site_perl/5.10.0/HTML/Mason/ApacheHandler.pm:97] 
[/opt/rt3/bin/../lib/RT/Interface/Web/Request.pm:68] 
[/usr/local/lib/perl5/site_perl/5.10.0/Class/Container.pm:275] 
[/usr/local/lib/perl5/site_perl/5.10.0/Class/Container.pm:353] 
[/usr/local/lib/perl5/site_perl/5.10.0/HTML/Mason/Interp.pm:348] 
[/usr/local/lib/perl5/site_perl/5.10.0/HTML/Mason/ApacheHandler.pm:868] 
[/usr/local/lib/perl5/site_perl/5.10.0/HTML/Mason/ApacheHandler.pm:822] 
[/opt/rt3/bin/webmux.pl:148] 
[/opt/rt3/share/html/Ticket/Graphs/index.html:78]
---
There are no other messages being generated and I am logging in debug mode.

Install Details.

CentOS 5.2
Apache 2.2.9
mod_perl 2.0.4
GraphViz 2.20.2
GraphViz.pm 2.03

Any ideas where to look?

Thanks,

Todd



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