[rt-users] Email works for AutoReply, and Forwarding but not Resolve or Reply

Janice Myint jmyint at technorati.com
Wed Sep 10 17:28:26 EDT 2008


Working on RT 3.8.0 with a fresh install.  Everything seems to be  
working like a creating a ticket, change status etc.  However, when I  
change the update type to Reply to Requestors, no email is sent, even  
though the autoreply and forward emails work.  Seems like a config  
issue but I can't seem to find out where to set it.  Looking for any  
advice on where to look.



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