[rt-users] "Tickets" interface stalls RT for 30 seconds.

Stephen Turner sturner at MIT.EDU
Fri Sep 12 15:41:55 EDT 2008


On Fri, 12 Sep 2008 15:14:16 -0400, Golemon, Buck <Buck.Golemon at amd.com>  
wrote:

> When I click Tickets in the RT interface, a mason_handler.fcgi is
> spawned that spins for 30 seconds before it returns my page. This also
> happens when I change the query at all (i.e. the page reloads).
> I'm using a database that's been updated all the way from 3.2.2. It
> works fine in all other respects. I've done the steps outlined in
> UPGRADING.mysql also.
> Can anyone help me figure out how to debug? I have no idea what could
> take so long.
> Thanks for reading,
>
> --Buck
>
>

Buck,

Are there a lot of people in the Owner drop-down list?

Steve



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