[rt-users] Problem viewing "All My Open Tickets"

[Chris Nelson]

Very weird - today it works. Yesterday, the link was taking me to a blank
page.

It is asking me to login - which is strange. I've been seeing several places
where it prompts me to login - and I saw several posts about this. I added
the line:

Set($WebSessionClass , 'Apache::Session::File');

To /opt/rt3/bin/RT_SiteConfig.pm when I installed (hoping the problem would
go away).

Anyway, thanks,
-Chris

On Tue, Sep 16, 2008 at 5:47 PM, Ruslan Zakirov <ruz at bestpractical.com>wrote:

> On Tue, Sep 16, 2008 at 9:31 PM, Chris Nelson <cnelson at delivra.com> wrote:
> > For those following the continuing saga of the complete reinstall, it's
> been
> > a LONG time coming, but I'm FINALLY up and running. To "give back" to the
> > community a bit (if such a thing is really possible for such a newbie),
> I've
> > created an exhaustive document covering the COMPLETE, end to end
> > installation of RT3.8.1 on Ubuntu 8.04 on a Virtual Server spun up on the
> > free vmware. I'm not quite done, but when I am, I'll post it here if
> there's
> > any interest.
> That will be interesting.
>
> >
> > In the mean time, here is a problem I'm currently having:
> >
> > The link on the home page is:
> >
> >
> http://mrs-stanwyk.corp.delivra.com/rt/Search/Results.html?Format=%27%20%20%20%3Cb%3E%3Ca%20href%3D%22%2Frt%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__id__%3C%2Fa%3E%3C%2Fb%3E%2FTITLE%3A%23%27%2C%0A%27%3Csmall%3E__Requestors__%3C%2Fsmall%3E%27%2C%0A%27%3Cb%3E%3Ca%20href%3D%22%2Frt%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__Subject__%3C%2Fa%3E%3C%2Fb%3E%2FTITLE%3ASubject%27%2C%0A%27__Status__%27%2C%0A%27__QueueName__%27%2C%0A%27__Priority__%27&Order=ASC%7CASC%7CASC%7CASC&OrderBy=Status%7CPriority%7C%7C&Query=%20Owner%20%3D%20%27cnelson%27%20AND%20Status%20!%3D%20%27resolved%27&RowsPerPage=0&SearchType=Ticket<http://mrs-stanwyk.corp.delivra.com/rt/Search/Results.html?Format=%27%20%20%20%3Cb%3E%3Ca%20href%3D%22%2Frt%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__id__%3C%2Fa%3E%3C%2Fb%3E%2FTITLE%3A%23%27%2C%0A%27%3Csmall%3E__Requestors__%3C%2Fsmall%3E%27%2C%0A%27%3Cb%3E%3Ca%20href%3D%22%2Frt%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__Subject__%3C%2Fa%3E%3C%2Fb%3E%2FTITLE%3ASubject%27%2C%0A%27__Status__%27%2C%0A%27__QueueName__%27%2C%0A%27__Priority__%27&Order=ASC%7CASC%7CASC%7CASC&OrderBy=Status%7CPriority%7C%7C&Query=%20Owner%20%3D%20%27cnelson%27%20AND%20Status%20%21%3D%20%27resolved%27&RowsPerPage=0&SearchType=Ticket>
> >
> > I'm not sure what I'm doing wrong. Any help is appreciated.
> Where is the problem you're talking about? I see nothing terribly
> wrong with the link.
>
> > -Chris
> >
> > _______________________________________________
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> >
> > Community help: http://wiki.bestpractical.com
> > Commercial support: sales at bestpractical.com
> >
> >
> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> > Buy a copy at http://rtbook.bestpractical.com
> >
>
>
>
> --
> Best regards, Ruslan.
>
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