[rt-users] Problem viewing "All My Open Tickets"

[Chris Nelson]

Now that I think about it - I did clear my cache and related cookies late
yesterday, I'll bet it was just a cached page or something.

On Wed, Sep 17, 2008 at 8:33 AM, Chris Nelson <cnelson at delivra.com> wrote:

> Very weird - today it works. Yesterday, the link was taking me to a blank
> page.
>
> It is asking me to login - which is strange. I've been seeing several
> places where it prompts me to login - and I saw several posts about this. I
> added the line:
>
> Set($WebSessionClass , 'Apache::Session::File');
>
> To /opt/rt3/bin/RT_SiteConfig.pm when I installed (hoping the problem would
> go away).
>
> Anyway, thanks,
> -Chris
>
>
> On Tue, Sep 16, 2008 at 5:47 PM, Ruslan Zakirov <ruz at bestpractical.com>wrote:
>
>> On Tue, Sep 16, 2008 at 9:31 PM, Chris Nelson <cnelson at delivra.com>
>> wrote:
>> > For those following the continuing saga of the complete reinstall, it's
>> been
>> > a LONG time coming, but I'm FINALLY up and running. To "give back" to
>> the
>> > community a bit (if such a thing is really possible for such a newbie),
>> I've
>> > created an exhaustive document covering the COMPLETE, end to end
>> > installation of RT3.8.1 on Ubuntu 8.04 on a Virtual Server spun up on
>> the
>> > free vmware. I'm not quite done, but when I am, I'll post it here if
>> there's
>> > any interest.
>> That will be interesting.
>>
>> >
>> > In the mean time, here is a problem I'm currently having:
>> >
>> > The link on the home page is:
>> >
>> >
>> http://mrs-stanwyk.corp.delivra.com/rt/Search/Results.html?Format=%27%20%20%20%3Cb%3E%3Ca%20href%3D%22%2Frt%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__id__%3C%2Fa%3E%3C%2Fb%3E%2FTITLE%3A%23%27%2C%0A%27%3Csmall%3E__Requestors__%3C%2Fsmall%3E%27%2C%0A%27%3Cb%3E%3Ca%20href%3D%22%2Frt%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__Subject__%3C%2Fa%3E%3C%2Fb%3E%2FTITLE%3ASubject%27%2C%0A%27__Status__%27%2C%0A%27__QueueName__%27%2C%0A%27__Priority__%27&Order=ASC%7CASC%7CASC%7CASC&OrderBy=Status%7CPriority%7C%7C&Query=%20Owner%20%3D%20%27cnelson%27%20AND%20Status%20!%3D%20%27resolved%27&RowsPerPage=0&SearchType=Ticket<http://mrs-stanwyk.corp.delivra.com/rt/Search/Results.html?Format=%27%20%20%20%3Cb%3E%3Ca%20href%3D%22%2Frt%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__id__%3C%2Fa%3E%3C%2Fb%3E%2FTITLE%3A%23%27%2C%0A%27%3Csmall%3E__Requestors__%3C%2Fsmall%3E%27%2C%0A%27%3Cb%3E%3Ca%20href%3D%22%2Frt%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__Subject__%3C%2Fa%3E%3C%2Fb%3E%2FTITLE%3ASubject%27%2C%0A%27__Status__%27%2C%0A%27__QueueName__%27%2C%0A%27__Priority__%27&Order=ASC%7CASC%7CASC%7CASC&OrderBy=Status%7CPriority%7C%7C&Query=%20Owner%20%3D%20%27cnelson%27%20AND%20Status%20%21%3D%20%27resolved%27&RowsPerPage=0&SearchType=Ticket>
>> >
>> > I'm not sure what I'm doing wrong. Any help is appreciated.
>> Where is the problem you're talking about? I see nothing terribly
>> wrong with the link.
>>
>> > -Chris
>> >
>> > _______________________________________________
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>> >
>> > Community help: http://wiki.bestpractical.com
>> > Commercial support: sales at bestpractical.com
>> >
>> >
>> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
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>> >
>>
>>
>>
>> --
>> Best regards, Ruslan.
>>
>
>
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