[rt-users] scrips/template issue

[Stephen Turner]

On Tue, 16 Sep 2008 13:54:25 -0400, Robert Keidel <rkeidel at gmail.com>  
wrote:

> Content:
> "Your request has been completed ........
> If you have any further questions or concerns, please respond to this
> message.
>
> The IT Service Team"
>

Robert,

You need a blank line at the beginning of the template. Also, if you check  
the RT log you should see error messages in this case.

Steve

-- 
Stephen Turner
Senior Programmer/Analyst - SAIS
MIT IS&T