[rt-users] Immutable created field

Jerrad Pierce jpierce at cambridgeenergyalliance.org
Mon Sep 22 22:16:01 EDT 2008


Is there any way to overcome the "immutable" nature of a ticket's
created attribute?
I'm trying to import some old data, but would really prefer to not
lose information such
as when a ticket was *really* created. I know I could kludge something
with a custom
field, etc., but then one must perform queries on mutliple columns
unnecessarily...

-- 
Cambridge Energy Alliance: Save money & the planet



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