[rt-users] Immutable created field

[Stephen Turner]

On Mon, 22 Sep 2008 22:16:01 -0400, Jerrad Pierce  
<jpierce at cambridgeenergyalliance.org> wrote:

> Is there any way to overcome the "immutable" nature of a ticket's
> created attribute?
> I'm trying to import some old data, but would really prefer to not
> lose information such
> as when a ticket was *really* created. I know I could kludge something
> with a custom
> field, etc., but then one must perform queries on mutliple columns
> unnecessarily...
>

It may depend on how you're importing, but I think you can pass a Created  
arg to the Ticket's Create method.

Steve

-- 
Stephen Turner
Senior Programmer/Analyst - SAIS
MIT IS&T