[rt-users] RT 3.8.0 -- IE7 / WYSIWYG editordata corruption issues?

[Nehmer Torben]

Hello together,

 

I am encountering the Data Corruption mentioned below here with 3.8.1 and IE 7. I have followed UPGRADING.mysql precicly. The installation I am using has been upgraded from 3.8.0.

Mit freundlichen Grüßen,
Torben Nehmer

-------
Torben Nehmer
Diplom Informatiker (FH)
Business System Developer

CANCOM Deutschland GmbH
Messerschmittstr. 20
89343 Scheppach
Germany

Tel.: +49 8225 - 996-1118
Fax: +49 8225 - 996-41118
torben.nehmer at cancom.de <mailto:torben.nehmer at cancom.de> 
www.cancom.de <http://www.cancom.de> 

CANCOM Deutschland GmbH
Sitz der Gesellschaft: Jettingen-Scheppach
HRB 10653 Memmingen
Geschäftsführer: Paul Holdschik, Christian Linder

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Von: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] Im Auftrag von Carlos A. Alvarez
Gesendet: Donnerstag, 11. September 2008 23:45
An: adamengel at specializedbusinesssoftware.com
Cc: Thomas Sibley; rt-users at lists.bestpractical.com; Roedel, Mark
Betreff: Re: [rt-users] RT 3.8.0 -- IE7 / WYSIWYG editordata corruption issues?

 

I had the same issue with 3.8.0, this fixed on 3.8.1. Make sure you follow the UPGRADING.mysql instructions.

Adam Engel wrote: 

On 7/17/2008 5:36 PM, Thomas Sibley wrote: 

Roedel, Mark wrote:
  

	Is anybody else seeing messages get corrupted (weird line wrapping,
	spaces inserted, whole chunks of text missing) if they're edited in the
	wysiwyg editor using IE7?  We're not seeing any similar issues with
	Firefox or Safari...
	    

 
Yes, we've noticed this a few days ago, but have not looked into the 
cause yet.  Hopefully it should get fixed for 3.8.1 (which we hope to 
have out relatively quickly)
  


Has there been a resolution to this issue? Was it fixed with 3.8.1? My users are experiencing this problem as well.

-Adam



 


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-- 

Thanks,

Carlos A. Alvarez 
Network Engineer

CommX Inc. 
3550 Buschwood Park Drive
Suite 320
Tampa, FL 33618


"A good Engineer can do just about anything" - George Phelps PPE - NASA 

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