[rt-users] CentOS 5.2 updates broke RT (apache) 3.8.1

Wed Sep 24 15:09:46 EDT 2008

I am running 3.8.1 under CentOS 5.2 without issues, but I think I dodged 
your bullet early when I was setting up the system. 

In the past to avoid issues related to the distro mucking with my perl 
install I would replace it's perl with one built from src which I would 
update via CPAN.  However I wanted to get away from that with CentOS 5.x 
and try to use just the distro installation, so I gave it a shot and ran 
into the problem of the distro updating a perl module with an earlier 
one than I already had installed. 

My solution was to leave the stock perl alone and let it update what it 
wants, but also install a copy from src into /usr/local/ which is what 
mod_perl/RT references instead of the distro installation.  So now I can 
be sure that my critical perl install will remain untouched unless I 
touch it.

rt-users-request at lists.bestpractical.com wrote:
> Date: Wed, 24 Sep 2008 12:40:13 -0600
> From: "Todd Christensen" <tchristensen at utah.gov>
> Subject: [rt-users] CentOS 5.2 updates broke RT (apache) 3.8.1
> To: <rt-users at lists.bestpractical.com>
> Message-ID: <48DA352C.29C9.008C.0 at utah.gov>
> Content-Type: text/plain; charset="us-ascii"
>
> Hello
>  
> I am in the process of doing a proof of concept for RT 3.8.1 running inside a VM session on my laptop with CENTOS 5.2.
>  
> I have it up and working and was alerted by the OS that there were 26 updates for me to apply.  I have run several snapshots through the process of building RT - so that I don't break it with out any recourse - so I ran the updates.  I noticed there were some Perl updates and let them go on anyway.  Needless to say after restarting Apache - just to see if things still worked - apache won't start anymore.
>  
> Error is "httpd failed: The error was: Starting httpd: [FAILED]
>  
> Here are the updates that were applied (from syslog)
>  
> Sep 24 11:48:17 pope yum: Updated: perl - 4:5.8.8-15.el5_2.1.i386
> Sep 24 11:48:18 pope yum: Updated: perl-Net-SSLeay - 1.32-1.el5.rf.i386
> Sep 24 11:48:21 pope yum: Updated: perl-Net-DNS - 0.63-1.el5.rf.i386
> Sep 24 11:48:22 pope yum: Updated: perl-IO-Zlib - 1.09-1.el5.rf.noarch
> Sep 24 11:48:23 pope yum: Updated: perl-Archive-Tar - 1.38-1.el5.rf.noarch
> Sep 24 11:48:23 pope yum: Updated: perl-IO-Socket-SSL - 1.13-1.el5.rf.noarch
> Sep 24 11:48:24 pope yum: Installed: perl-Compress-Raw-Zlib - 2.011-1.el5.rf.i386
> Sep 24 11:48:25 pope yum: Installed: perl-IO-Compress-Base - 2.011-1.el5.rf.noarch
> Sep 24 11:48:25 pope yum: Updated: perl-HTML-Tagset - 3.20-1.el5.rf.noarch
> Sep 24 11:48:26 pope yum: Updated: perl-HTML-Parser - 3.56-1.el5.rf.i386
> Sep 24 11:48:36 pope yum: Installed: glib - 1:1.2.10-20.el5.i386
> Sep 24 11:48:37 pope yum: Installed: gtk+ - 1:1.2.10-56.el5.i386
> Sep 24 11:48:40 pope yum: Updated: spamassassin - 3.2.5-1.el5.rf.i386
> Sep 24 11:48:40 pope yum: Installed: perl-IO-Compress-Zlib - 2.011-1.el5.rf.noarch
> Sep 24 11:48:41 pope yum: Updated: perl-Compress-Zlib - 2.011-1.el5.rf.noarch
> Sep 24 11:48:41 pope yum: Installed: perl-Crypt-PasswdMD5 - 1.3-1.2.el5.rf.noarch
> Sep 24 11:48:41 pope yum: Updated: perl-IO-Socket-INET6 - 2.54-1.el5.rf.noarch
> Sep 24 11:48:43 pope yum: Updated: lftp - 3.7.3-1.el5.rf.i386
> Sep 24 11:48:43 pope yum: Installed: perl-Net-Daemon - 0.43-1.el5.rf.noarch
> Sep 24 11:48:44 pope yum: Installed: perl-PlRPC - 0.2020-1.el5.rf.noarch
> Sep 24 11:48:46 pope yum: Updated: perl-DBI - 1.605-1.el5.rf.i386
> Sep 24 11:48:48 pope yum: Updated: subversion - 1.5.2-0.1.el5.rf.i386
> Sep 24 11:48:49 pope yum: Updated: nmap - 2:4.20-1.el5.rf.i386
> Sep 24 11:48:50 pope yum: Updated: libwpd - 0.8.14-1.el5.rf.i386
> Sep 24 11:48:51 pope yum: Updated: dstat - 0.6.8-1.el5.rf.noarch
> Sep 24 11:48:51 pope yum: Updated: udftools - 1.0.0b3-3.el5.rf.i386
> Sep 24 11:48:51 pope yum: Updated: mtr - 2:0.74-1.el5.rf.i386
> Sep 24 11:48:52 pope yum: Updated: cadaver - 0.22.5-1.el5.rf.i386
> Sep 24 11:48:52 pope yum: Updated: nmap-frontend - 2:4.20-1.el5.rf.i386
> Sep 24 11:48:53 pope yum: Updated: rsync - 3.0.4-1.el5.rf.i386
> Sep 24 11:48:54 pope yum: Updated: perl-BSD-Resource - 1.2901-1.el5.rf.i386
> Sep 24 11:48:57 pope yum: Updated: iso-codes - 1.0a-1.el5.rf.noarch
> Sep 24 11:48:58 pope yum: Installed: gdk-pixbuf - 1:0.22.0-25.el5.i386
> Sep 24 11:48:58 pope yum: Updated: flash-plugin - 9.0.124.0-1.el5.rf.i386
> Sep 24 11:48:59 pope yum: Updated: rdesktop - 1.5.0-0.el5.rf.i386
> Sep 24 11:49:00 pope yum: Updated: syslinux - 3.71-1.el5.rf.i386
>  
> My reason for posting is to know what modules I need to be careful with in the future as to what will break RT.  Can anyone tell me which updates shouldn't be run?  Anything specific from the list above?  I've reverted to my saved snapshot and it's back up again and I did it once more to verify that the updates are what broke it - and it is the culprit.
>  
> If this goes into production - I want to be informed as to what updates/patches can go on easily to keep the OS up to date and what others I need to stay away from completely - or just be leary of.
>  
> Thanks - there are some great people on this list that PM'd me with a lot of great help.
>  
> -Todd Christensen
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