[rt-users] CentOS 5.2 updates broke RT (apache) 3.8.1

Wed Sep 24 14:49:54 EDT 2008

Check /var/log/httpd/error_log for the probable cause. I did that update,
and some modules were missing, don't remember which one.

Also, after that, when you get apache to start, if you get a blank page from
RT, you need to start CPAN and do this:
     force install Scalar::Util

That was my problem when I updated perl on RHEL 5.2, should be the same as
on CentOS. It was particularly hard to track since it left no messages
anywhere.

--
Mathieu Longtin
1-514-803-8977

On Wed, Sep 24, 2008 at 2:40 PM, Todd Christensen <tchristensen at utah.gov>wrote:

>  Hello
>
> I am in the process of doing a proof of concept for RT 3.8.1 running inside
> a VM session on my laptop with CENTOS 5.2.
>
> I have it up and working and was alerted by the OS that there were 26
> updates for me to apply.  I have run several snapshots through the process
> of building RT - so that I don't break it with out any recourse - so I ran
> the updates.  I noticed there were some Perl updates and let them go on
> anyway.  Needless to say after restarting Apache - just to see if things
> still worked - apache won't start anymore.
>
> Error is "httpd failed: The error was: Starting httpd: [FAILED]
>
> Here are the updates that were applied (from syslog)
>
> Sep 24 11:48:17 pope yum: Updated: perl - 4:5.8.8-15.el5_2.1.i386
> Sep 24 11:48:18 pope yum: Updated: perl-Net-SSLeay - 1.32-1.el5.rf.i386
> Sep 24 11:48:21 pope yum: Updated: perl-Net-DNS - 0.63-1.el5.rf.i386
> Sep 24 11:48:22 pope yum: Updated: perl-IO-Zlib - 1.09-1.el5.rf.noarch
> Sep 24 11:48:23 pope yum: Updated: perl-Archive-Tar - 1.38-1.el5.rf.noarch
> Sep 24 11:48:23 pope yum: Updated: perl-IO-Socket-SSL -
> 1.13-1.el5.rf.noarch
> Sep 24 11:48:24 pope yum: Installed: perl-Compress-Raw-Zlib -
> 2.011-1.el5.rf.i386
> Sep 24 11:48:25 pope yum: Installed: perl-IO-Compress-Base -
> 2.011-1.el5.rf.noarch
> Sep 24 11:48:25 pope yum: Updated: perl-HTML-Tagset - 3.20-1.el5.rf.noarch
> Sep 24 11:48:26 pope yum: Updated: perl-HTML-Parser - 3.56-1.el5.rf.i386
> Sep 24 11:48:36 pope yum: Installed: glib - 1:1.2.10-20.el5.i386
> Sep 24 11:48:37 pope yum: Installed: gtk+ - 1:1.2.10-56.el5.i386
> Sep 24 11:48:40 pope yum: Updated: spamassassin - 3.2.5-1.el5.rf.i386
> Sep 24 11:48:40 pope yum: Installed: perl-IO-Compress-Zlib -
> 2.011-1.el5.rf.noarch
> Sep 24 11:48:41 pope yum: Updated: perl-Compress-Zlib -
> 2.011-1.el5.rf.noarch
> Sep 24 11:48:41 pope yum: Installed: perl-Crypt-PasswdMD5 -
> 1.3-1.2.el5.rf.noarch
> Sep 24 11:48:41 pope yum: Updated: perl-IO-Socket-INET6 -
> 2.54-1.el5.rf.noarch
> Sep 24 11:48:43 pope yum: Updated: lftp - 3.7.3-1.el5.rf.i386
> Sep 24 11:48:43 pope yum: Installed: perl-Net-Daemon - 0.43-1.el5.rf.noarch
> Sep 24 11:48:44 pope yum: Installed: perl-PlRPC - 0.2020-1.el5.rf.noarch
> Sep 24 11:48:46 pope yum: Updated: perl-DBI - 1.605-1.el5.rf.i386
> Sep 24 11:48:48 pope yum: Updated: subversion - 1.5.2-0.1.el5.rf.i386
> Sep 24 11:48:49 pope yum: Updated: nmap - 2:4.20-1.el5.rf.i386
> Sep 24 11:48:50 pope yum: Updated: libwpd - 0.8.14-1.el5.rf.i386
> Sep 24 11:48:51 pope yum: Updated: dstat - 0.6.8-1.el5.rf.noarch
> Sep 24 11:48:51 pope yum: Updated: udftools - 1.0.0b3-3.el5.rf.i386
> Sep 24 11:48:51 pope yum: Updated: mtr - 2:0.74-1.el5.rf.i386
> Sep 24 11:48:52 pope yum: Updated: cadaver - 0.22.5-1.el5.rf.i386
> Sep 24 11:48:52 pope yum: Updated: nmap-frontend - 2:4.20-1.el5.rf.i386
> Sep 24 11:48:53 pope yum: Updated: rsync - 3.0.4-1.el5.rf.i386
> Sep 24 11:48:54 pope yum: Updated: perl-BSD-Resource - 1.2901-1.el5.rf.i386
> Sep 24 11:48:57 pope yum: Updated: iso-codes - 1.0a-1.el5.rf.noarch
> Sep 24 11:48:58 pope yum: Installed: gdk-pixbuf - 1:0.22.0-25.el5.i386
> Sep 24 11:48:58 pope yum: Updated: flash-plugin - 9.0.124.0-1.el5.rf.i386
> Sep 24 11:48:59 pope yum: Updated: rdesktop - 1.5.0-0.el5.rf.i386
> Sep 24 11:49:00 pope yum: Updated: syslinux - 3.71-1.el5.rf.i386
>
> My reason for posting is to know what modules I need to be careful with in
> the future as to what will break RT.  Can anyone tell me which updates
> shouldn't be run?  Anything specific from the list above?  I've reverted to
> my saved snapshot and it's back up again and I did it once more to verify
> that the updates are what broke it - and it is the culprit.
>
> If this goes into production - I want to be informed as to what
> updates/patches can go on easily to keep the OS up to date and what others I
> need to stay away from completely - or just be leary of.
>
> Thanks - there are some great people on this list that PM'd me with a lot
> of great help.
>
> -Todd Christensen
>
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