[rt-users] Graphical charts are not available

[Helmuth Ramirez]

Are you talking about the "Graphs" that show ticket relationships?  If so, try doing a search for "hierarchy view" on the archives, you should find a post I put up on how I got it working.  I used CentOS, but you'll be looking for the same software anyway.


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com on behalf of Johann Stander
Sent: Mon 9/29/2008 6:17 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Graphical charts are not available
 
Hi.

I have RT 3.8.1 installed on Ubuntu Server.

Since the install we have been unable to get any graphical charts.

I have looked a few posts but could not find the required packages that needs to be installed on the Ubuntu server to get this to work.

Can somebody maybe provide me with the details of what needs to be installed to the graphics to function.

Also are there some configurations that needs to happen in the app or background code to enable this?

 

Thanks

Johann Stander

 


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