[rt-users] notify by queue change

[Robert Keidel]

I try to get a notify mail to all queue members as soon a new ticket comes
in. I believe I found it somewhere in the wiki and I created a scrip that
notifies AdminCC.

Condition: On Queue Change
Action: Notify AdminCC
Template: Global Template Transaction
Stage: TransactionCreate

I can see in the message log that it will notify AdminCC since Scrip 18 is
the scrip I created, but in my mail.log file of the postfix stays empty. No
out going email.

Here is the part from the message log:
Sep 30 10:18:20 testlinux RT: <
rt-3.8.1-19202-1222795100-1621.635-18-0 at example.com> #635/8243 - Scrip 18
QueueTransfer (/opt/rt38/bin/../lib/RT/Action/SendEmail.pm:302)
Sep 30 10:18:20 testlinux RT: <
rt-3.8.1-19202-1222795100-1621.635-18-0 at example.com> No recipients found.
Not sending. (/opt/rt38/bin/../lib/RT/Interface/Email.pm:338)

Any help would be much appreciated.

Robert Keidel
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