[rt-users] Install RT 1.0.7

Markus Hummel markus.hummel at pyramid.de
Fri Apr 3 09:22:04 EDT 2009

Many thanks for all your support.
I tested with different Debian and Ubuntu versions. With Debian 4 everything still works without problems. After that something changes in the perl module. If I take 6 old packages into a new system from here, this also works.

To avoid later problems with the packet management we separate the whole into different virtual machines.

Debian 4 -> RT1
Debian5/Ubuntu8 -> new ticket system

So the problem isn't solved perfectly, but the solution is absolutely sufficient ;)
Thank you.

Best regards,
Markus Hummel

-----Ursprüngliche Nachricht-----
Von: Jesse Vincent [mailto:jesse at bestpractical.com] 
Gesendet: Donnerstag, 2. April 2009 17:59
An: Markus Hummel
Cc: Jesse Vincent; rt-users at lists.bestpractical.com
Betreff: Re: [rt-users] Install RT 1.0.7

On Thu, Apr 02, 2009 at 05:29:46PM +0200, Markus Hummel wrote:
> Actually the idea of leaving the old system 1 for 1 was. Not carrying out any change at the contents and at the appearance.
> But if it cannot be solved differently, of course this is also worth a consideration.
> So remain summarizing left:
> a.) Use separate virtual machine.
> b.) Convert RT to a newer version.
> c.) Use an old(er) OS.

d) Update RT 1.0.x to work with modern infrastructure. This requires
some perl knowledge, but could be done either by a member of your team
or by folks at Best Practical.  It's probably not the cheapest option,

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