[rt-users] Modifying SimpleSearch in RT 3.8.2

Jerrad Pierce jpierce at cambridgeenergyalliance.org
Tue Apr 7 13:55:19 EDT 2009

On Tue, Apr 7, 2009 at 13:43, Donovan Young
<dyoung-rtusers at techsafari.com> wrote:
> We've recently upgraded to 3.8.2 from 3.6.3 and originally the
> SimpleSearch feature would search all tickets (active and inactive)

Please see the list archives.

It really is best to search active tickets only, but you probably want
to add one of
the patches to allow you to modify a search to target
active/inactive/any tickets.

Cambridge Energy Alliance: Save money. Save the planet.

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