[rt-users] Hanging Login Page (ModPerl2, HTTPD, Oracle, RHEL5)

Charles Kugelman Charles.Kugelman at kaplan.com
Tue Apr 7 15:58:35 EDT 2009


Thanks for the response. In fact we just bumped the VM to 2GB to see if
that might help the performance issue, it did not.

We'll give your suggestion a shot and report back.

Thanks again!


-----Original Message-----
From: Joop van de Wege [mailto:JoopvandeWege at mococo.nl] 
Sent: Tuesday, April 07, 2009 3:45 PM
To: Charles Kugelman
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Hanging Login Page (ModPerl2, HTTPD, Oracle,

Charles Kugelman wrote:
> Ken,
> Thanks for the response. The problem in fact presents itself even
> we get to that point (the home page). Essentially, it's the login page

> where we see the problem. We come in (in the morning, after RT has
> sitting all night with no activity) and open our browsers and we're
> presented with the login page, but instead just a white page which 
> proceeds to "load" for 20 minutes before we're finally prompted for 
> login. As noted, jamming the F5 button several times will "nudge" the 
> login page to appear instantly. CPU util is nearly nothing all the
> on this VM, as well.
That might be your problem, together with something you'll probably find

hard to believe.
Our setup is more or less the same, Oracle XE together with RT-3.8.2 on 
Ubuntu in a VM running on VMware server 1.0x and also using 1Gb of 
memory and that I have found is a breakpoint in performance. Using only 
786Mb of memory will yield a far more responsive system in the morning, 
especially monday morning, than the 1Gb VM. Our test instance is even 
worse then that. Apaches weekly logrotate, cronjob, will cause Apache to

not restart. A tell tale sign that your VM has gone to 'sleep' is to ssh

into it. You'll see terrible connection time whereas if you have been 
using the VM a while it will connect in an instant.

Maybe this helps you narrow it down,


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