[rt-users] Adding a custom field to ticket resolution? rt 3.8.1

Richard Knowles richardk at adax.com
Wed Apr 8 13:15:29 EDT 2009


I'd like to assign ticket resolutions to a category, like documentation 
error, incorrect customer use, software fix, etc.  Is there a way to add a 
Select one value custom field to the resolve ticket screen?

Richard Knowles

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