[rt-users] Adding a custom field to ticket resolution? rt 3.8.1

Tom Lahti toml at bitstatement.net
Wed Apr 8 13:45:27 EDT 2009

> I'd like to assign ticket resolutions to a category, like documentation 
> error, incorrect customer use, software fix, etc.  Is there a way to add a 
> Select one value custom field to the resolve ticket screen?

Custom fields that apply to ticket transactions are available on the resolve

-- ============================
   Tom Lahti
   BIT Statement LLC

   (425)251-0833 x 117
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