[rt-users] sort by Custom field

[Zodal]

Hi all,

I have found a solution (I hope this is enough)

- add to the rt3/share/html/Elements/RT__Ticket/ColumnMap   (RT 3.8.2)

Test => {                                                                 #
name used in references
        attribute => ”CF.{Test}”,				# doing SortBy 
        title     => ‘Test’,					        # this is shown as header
        value     => sub {
	my $CFName = ”Test”;				        # this is the Custom Field name
            my $values = $_[0]->CustomFieldValues( $CFName );
            my @values = map {
                (
                    ($_->CustomFieldObj->Type eq 'Image')
                        ? \($m->scomp( '/Elements/ShowCustomFieldImage',
Object => $_ ))
                        : $_->Content
                ),
                \'<br />',
            } @{ $values->ItemsArrayRef };
            pop @values; # Remove that last <br />
            return @values;
        },
    },


and than you can used  '__Test__'  in Tickets -> Advanced -> Format

I hope this is good for you,

Zodal



Ivan Samarin-2 wrote:
> 
> Hello,
> 
> Anyone have an idea how to do that?
> @Matt: could you find any solution?
> 
> BR,
> Ivan
> 
> 2009/3/17 Matt Hoover <mhoover at thectogroup.com>
> 
>> I have some users asking to be able to "CLICK" on the headers in a
>> search.
>> Headers that contain custom fields are not clickable.  How can I make
>> them
>> functional and clickable by our users?
>>
>> Matt
>>
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>>
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>>
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> 
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> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
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> 
> 
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> 

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