[rt-users] External Authentication

Hossein Rafighi Hossein.Rafighi at triumf.ca
Thu Apr 16 18:17:47 EDT 2009


Please ignore  my  previous email. I solved my problem.

Hossein

Hossein Rafighi wrote:
> Hi All,
>
> I am trying to figure out why External Authentication in my production 
> RT (version 3.6) works, but the test server I set up using (version 
> 3.8.2) is not authenticating against the same ldap server? I followed 
> the steps in http://wiki.bestpractical.com/view/ExternalAuth and yet it 
> is not working! Some relevant info on the test server (version 3.8.2) are:
>
>
>     Loaded perl modules
>
> Perl v5.8.8 under linux
> Net::LDAP v0.33;
> Net::LDAP::ASN v0.03;
> Net::LDAP::Constant v0.04;
> Net::LDAP::Filter v0.14;
> Net::LDAP::Message v1.08;
> Net::LDAP::Util v0.10;
>
>
>     RT Config
>
> Plugins RTx::Calendar, RT::Authen::ExternalAuth
>
>
>     Perl Include Paths (@INC)
>
> /opt/rt3/bin/../local/lib
> /opt/rt3/local/plugins/RTx-Calendar/lib
> /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib
>
> Server is functioning fine and I can use local authentication, but no LDAP!
>
>
> Any help/advise is greatly appreciated.
>
> Hossein
>
>   

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