[rt-users] External Authentication to AD

[Drew Barnes]

Michael Mai wrote:
> Hi,
>
> I have an user that has multiple email addresses and would like to send in requests from all of them. From example:
>
> asmith at company.com
> asmith at gmail.com
>   

If it is only one person that needs this functionality, simply merge the 
two autocreated users (I believe this is included in 3.8.x - if not, 
install RT::Extension::MergeUsers from cpan).  This way, mail sent from 
either account will result in the same requestor assigned.

> Currently I have AD working fine but don't want to set up another Auth source. How can I do this?
>
> Thanks
>
> Michael Mai
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-- 
Drew Barnes
Applications Analyst
Network Resources Department
Raymond Walters College
University of Cincinnati