[rt-users] Reply to requestors when resolving a ticket

Oleg Sladkoff sladkofo at yahoo-inc.com
Fri Apr 17 07:28:27 EDT 2009


I would like to know how I can have by default "Reply to requestors"
when I Resolve a ticket (the actual default is "Comments (not sent to

thanks in advance :)

Oleg Sladkoff   
KELKOO - Service Architect
oleg.sladkoff at kelkoo.com
Yahoo messenger : Kelkoooleg
tel : +33 (0)476848147 
gsm : +33(0)675768532

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