[rt-users] Disable Auto-Reply on Ticket Resolution for A specific Queue

[Tom Lahti]

> 1. Ticket is created in Queue #1
> 2. Ticket is moved to Queue #2 and resolved
> 
> Tickets resolved in Queue #1 must still generate autoreplies upon
> resolution, but Tickets resolved in Queue #2 must not.

I think you're better off creating a new ticket for Queue #2 that is
depended on by the ticket in Queue #1, where the requestor of the ticket in
Queue #2 is the owner of the ticket in Queue #1, but that's just me.

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   Tom Lahti
   BIT Statement LLC

   (425)251-0833 x 117
   http://www.bitstatement.net/
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