[rt-users] Migration

[Ruslan Zakirov]

As  far as I understand you don't need to setup anything manually for
that script, e.g. change initialdata. You should install RT and setup
empty database using `make initdb`. Everyone is a special group RT
creates during this step.

On Tue, Apr 21, 2009 at 5:43 PM, Javier Garcia
<javier.garcia at snowvalley.com> wrote:
> OK. I’ve found out that my initialdata file is wrong. There’s nothing on the
> @Groups array.
>
>
>
> I’ve downloaded a new initialdata file (the syntax is as follows):
>
>
>
> @Groups = (
>
>     { Name        => '',
>
>       Type        => 'Everyone',                        # loc
>
>       Domain      => 'SystemInternal',
>
>       Instance    => '',
>
>       Description => 'Pseudogroup for internal use',    # loc
>
>     },
>
>
>
> But then I get a new error:
>
>
>
> Odd number of elements in hash assignment at
> /opt/rt3/lib/RT/Group_Overlay.pm line 405.
>
>
>
> /opt/rt3/lib/RT/Group_Overlay.pm line 405:
>
>
>
>     my %args = (
>
>         Name        => undef,
>
>         Description => undef,
>
>         Domain      => undef,
>
>         Type        => undef,
>
>         Instance    => '0',
>
>         InsideTransaction => undef,
>
>         _RecordTransaction => 1,
>
>         @_
>
>     );
>
>
>
> I’m not an expert Perl developer, but I have tried modifying the @Groups
> array, adding more fields or deleting others, but nothing, same error.
>
>
>
>
>
>
>
>
>
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Javier Garcia
> Sent: 21 April 2009 10:50
> To: Jo Rhett
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Migration
>
>
>
> Hi all,
>
>
>
> I have found the scripts here:
>
>
>
>
> http://www.gossamer-threads.com/lists/rt/users/53073?do=post_view_threaded#53073
>
>
>
> But they are not working. After following the README I ran “sh migrate.sh”
> and got the following:
>
>
>
> Could not load Everyone group on user creation.
> (/opt/rt3/lib/RT/User_Overlay.pm:222)
>
>
>
> The error is on the following block:
>
>
>
>       my $everyone = RT::Group->new($self->CurrentUser);
>
>      $everyone->LoadSystemInternalGroup('Everyone');
>
>     unless ($everyone->id) {
>
>            $RT::Logger->crit("Could not load Everyone group on user
> creation.");
>
>            $RT::Handle->Rollback();
>
>            return ( 0, $self->loc('Could not create user') );
>
>     }
>
>
>
> And we are not able to solve it. There’s no information about it on the
> Internet. Any ideas?
>
> I have a hunch that it has to do with the relationship between the
> principals, groups and ACL table.
>
> Any help would be greatly appreciated, otherwise we can continue writing
> bespoke scripts to fit our needs.
>
>
>
> We are currently running RT 3.8.2 under Debian Etch.
>
>
>
> Cheers,
>
> Javier
>
>
>
> From: Jo Rhett [mailto:jrhett at netconsonance.com]
> Sent: 20 April 2009 17:34
> To: Javier Garcia
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Migration
>
>
>
> Yes.  Search the mailing list archives or Google.  Both of which return the
> script you need quickly.
>
>
>
> On Apr 20, 2009, at 8:59 AM, Javier Garcia wrote:
>
> We are manually migrating all our Bugzilla databases to RT using Perl, but
> we are having issues with some of them and I can’t find anything on the
> Internet.
>
> Is there a documented way on How to migrate Bugzilla to RT?
>
> Does anybody have a script for that?
>
>
>
> PS: Both servers are running on Debian and using MySQL.
>
>
>
> Thanks,
>
>
>
> Javier Garcia
>
> Systems Engineer
>
> javier.garcia at snowvalley.com
>
>
>
> 10 Emerald Street, London, WC1N 3QA
>
> Website: http://www.snowvalley.com
>
>
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
>
>
> --
>
> Jo Rhett
>
> Net Consonance : consonant endings by net philanthropy, open source and
> other randomness
>
>
>
>
>
>
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>



-- 
Best regards, Ruslan.