[rt-users] Migration

Javier Garcia javier.garcia at SnowValley.com
Tue Apr 21 09:43:56 EDT 2009

OK. I've found out that my initialdata file is wrong. There's nothing on
the @Groups array.


I've downloaded a new initialdata file (the syntax is as follows):


@Groups = (

    { Name        => '',

      Type        => 'Everyone',                        # loc

      Domain      => 'SystemInternal',

      Instance    => '',

      Description => 'Pseudogroup for internal use',    # loc



But then I get a new error:


Odd number of elements in hash assignment at
/opt/rt3/lib/RT/Group_Overlay.pm line 405.


/opt/rt3/lib/RT/Group_Overlay.pm line 405:


    my %args = (

        Name        => undef,

        Description => undef,

        Domain      => undef,

        Type        => undef,

        Instance    => '0',

        InsideTransaction => undef,

        _RecordTransaction => 1,




I'm not an expert Perl developer, but I have tried modifying the @Groups
array, adding more fields or deleting others, but nothing, same error.





From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Javier
Sent: 21 April 2009 10:50
To: Jo Rhett
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Migration


Hi all,


I have found the scripts here:




But they are not working. After following the README I ran "sh
migrate.sh" and got the following:


Could not load Everyone group on user creation.


The error is on the following block:


      my $everyone = RT::Group->new($self->CurrentUser);


    unless ($everyone->id) {

           $RT::Logger->crit("Could not load Everyone group on user


           return ( 0, $self->loc('Could not create user') );



And we are not able to solve it. There's no information about it on the
Internet. Any ideas?

I have a hunch that it has to do with the relationship between the
principals, groups and ACL table.

Any help would be greatly appreciated, otherwise we can continue writing
bespoke scripts to fit our needs.


We are currently running RT 3.8.2 under Debian Etch.





From: Jo Rhett [mailto:jrhett at netconsonance.com] 
Sent: 20 April 2009 17:34
To: Javier Garcia
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Migration


Yes.  Search the mailing list archives or Google.  Both of which return
the script you need quickly.


On Apr 20, 2009, at 8:59 AM, Javier Garcia wrote:

	We are manually migrating all our Bugzilla databases to RT using
Perl, but we are having issues with some of them and I can't find
anything on the Internet.

	Is there a documented way on How to migrate Bugzilla to RT?

	Does anybody have a script for that?


	PS: Both servers are running on Debian and using MySQL.




	Javier Garcia

	Systems Engineer

	javier.garcia at snowvalley.com


	10 Emerald Street, London, WC1N 3QA

	Website: http://www.snowvalley.com <http://www.snowvalley.com/> 


	Community help: http://wiki.bestpractical.com
	Commercial support: sales at bestpractical.com
	Discover RT's hidden secrets with RT Essentials from O'Reilly
	Buy a copy at http://rtbook.bestpractical.com



Jo Rhett

Net Consonance : consonant endings by net philanthropy, open source and
other randomness




-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20090421/376b4777/attachment.htm>

More information about the rt-users mailing list