[rt-users] Migration

[Javier Garcia]

OK. I've found out that my initialdata file is wrong. There's nothing on
the @Groups array.

 

I've downloaded a new initialdata file (the syntax is as follows):

 

@Groups = (

    { Name        => '',

      Type        => 'Everyone',                        # loc

      Domain      => 'SystemInternal',

      Instance    => '',

      Description => 'Pseudogroup for internal use',    # loc

    },

 

But then I get a new error:

 

Odd number of elements in hash assignment at
/opt/rt3/lib/RT/Group_Overlay.pm line 405.

 

/opt/rt3/lib/RT/Group_Overlay.pm line 405:

 

    my %args = (

        Name        => undef,

        Description => undef,

        Domain      => undef,

        Type        => undef,

        Instance    => '0',

        InsideTransaction => undef,

        _RecordTransaction => 1,

        @_

    );

 

I'm not an expert Perl developer, but I have tried modifying the @Groups
array, adding more fields or deleting others, but nothing, same error.

 

 

 

 

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Javier
Garcia
Sent: 21 April 2009 10:50
To: Jo Rhett
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Migration

 

Hi all,

 

I have found the scripts here:

 

 
http://www.gossamer-threads.com/lists/rt/users/53073?do=post_view_thread
ed#53073

 

But they are not working. After following the README I ran "sh
migrate.sh" and got the following:

 

Could not load Everyone group on user creation.
(/opt/rt3/lib/RT/User_Overlay.pm:222)

 

The error is on the following block:

 

      my $everyone = RT::Group->new($self->CurrentUser);

     $everyone->LoadSystemInternalGroup('Everyone');

    unless ($everyone->id) {

           $RT::Logger->crit("Could not load Everyone group on user
creation.");

           $RT::Handle->Rollback();

           return ( 0, $self->loc('Could not create user') );

    }

 

And we are not able to solve it. There's no information about it on the
Internet. Any ideas?

I have a hunch that it has to do with the relationship between the
principals, groups and ACL table.

Any help would be greatly appreciated, otherwise we can continue writing
bespoke scripts to fit our needs.

 

We are currently running RT 3.8.2 under Debian Etch.

 

Cheers,

Javier

 

From: Jo Rhett [mailto:jrhett at netconsonance.com] 
Sent: 20 April 2009 17:34
To: Javier Garcia
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Migration

 

Yes.  Search the mailing list archives or Google.  Both of which return
the script you need quickly.

 

On Apr 20, 2009, at 8:59 AM, Javier Garcia wrote:

	We are manually migrating all our Bugzilla databases to RT using
Perl, but we are having issues with some of them and I can't find
anything on the Internet.

	Is there a documented way on How to migrate Bugzilla to RT?

	Does anybody have a script for that?

	 

	PS: Both servers are running on Debian and using MySQL.

	 

	Thanks,

	 

	Javier Garcia

	Systems Engineer

	javier.garcia at snowvalley.com

	 

	10 Emerald Street, London, WC1N 3QA

	Website: http://www.snowvalley.com <http://www.snowvalley.com/> 

	 

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other randomness

 

 

 

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