[rt-users] Ticket CC's

[Ken Crocker]

Ruslan,

    Sorry. I just found my answer. However, I have another question. I 
noticed some warnings about using this setting and NOT setting up 
"Set($RTAddressRegexp , '^rt\@example.com$');". My question realtes to 
how I understand this warning. I have over 100 Queues, all with unique 
Email addresses. They all look like "queuename at address" with "@address" 
being the same on ALL of them. How do I set this up properly so I don't 
create a nightmare?


Kenn
LBNL

On 4/21/2009 12:59 PM, Ruslan Zakirov wrote:
> It's an option in the config. ParseNewMessages...
>
> On Tue, Apr 21, 2009 at 11:14 PM, Ken Crocker <kfcrocker at lbl.gov> wrote:
>   
>> To all,
>>
>>
>>    I'd like to have a scrip that takes the CC's on an Email that
>> creates a ticket and makes them CC's on the ticket. Does anyone have an
>> example of that they can pass back to me? Thanks.
>>
>> Kenn
>> LBNL
>>
>>
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