[rt-users] Does Anyone out there use RT for Change Management?

Todd Chapman todd at chaka.net
Wed Apr 22 13:07:19 EDT 2009

If you install the Asset Tracker extension then not only can you
track/approve changes, but you could have those changes linked to an
asset representing the hardware/software being changed. This is handy
for viewing all changes for a particular item.

On Tue, Apr 21, 2009 at 7:06 PM, Steve OBrien <steve.obrien at hdesd.org> wrote:
> Hi All,
> I was wondering if anyone out there was using RT for IT Change
> Management and if so:
> 1.) How is it working out for you?
> 2.) Any helpful hints or a description of your setup.
> If not, is there any other tracking system that would work better for
> tracking, approving, and notifying changes (server configurations, etc)
> TIA,
> Steve
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