[rt-users] Printing tickets

Ken Crocker kfcrocker at lbl.gov
Wed Apr 22 17:27:31 EDT 2009


    If the workers can be pre-assigned as owners of the ticket, you 
could run a query, dump it to a spreadsheet, edit the spreadsheet and 
hand that out. Just a thought.


On 4/22/2009 2:19 PM, Jon Baker wrote:
> We use RT extensively in our organization, and we have one department  
> (facilities) who prints out the tickets and hands them to the workers  
> for them to physically go out and perform the requests.  The problem  
> with this is that currently printing the tickets print the blue border  
> and generally use much more paper and ink than is necessary.  Maybe  
> this is a feature request or maybe there is a user contribution I'm  
> just not seeing, but it would be nice if there was a print stylesheet  
> that just printed the contents of the ticket in a simple text view.   
> Does that capability exist and if not, would it be something that  
> could be considered to be added?
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