[rt-users] CanonicalizeEmailAddressMatch/Replace Problems

[Kenneth Marshall]

Are you making the changes to the RT_SiteConfig.pm file in
the correct directory, on the right host? I know that I have
spent some time trying to figure out why changes had no effect
myself... :) If it is not that, it sounds like time for the
standalone perl httpd and a debugger -- ugh.

Good luck,
Ken

On Thu, Apr 23, 2009 at 08:38:55AM -1000, Camron W. Fox wrote:
> Kenneth Marshall wrote:
> > Do a recursive grep on the files in the Mason cache for the
> > variable or regex. It may be cached but I am not familiar enough
> > with the startup process to know without checking. A cached
> > "no value" would result in the behavior you are seeing.
> > 
> > Cheers,
> > Ken
> > 
> 
> Ken,
> 
> 	And the winner is...neither...
> 
> [root at admin mason_data]# find . -exec grep -i canon {} \;
> # This code canonicalizes time inputs in hours into minutes
>      if ( RT::Interface::Web::WebCanonicalizeInfo() ) {
>          $user = RT::Interface::Web::WebCanonicalizeInfo();
> [root at admin mason_data]# find . -exec grep 'domain.example.ac.jp' {} \;
> [root at admin mason_data]# find . -exec grep 'domain.example.org' {} \;
> [root at admin mason_data]#
> 
> Best Regards,
> Camron
> 
> Camron W. Fox
> Hilo Office
> High Performance Computing Group
> Fujitsu Management Services of America, Inc.
> E-mail:		cwfox at us.fujitsu.com
> 
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