[rt-users] CustomField ComboBox -- does it ADD values?
Carolyn Fairman
cfairman at epgy.stanford.edu
Fri Apr 24 12:30:18 EDT 2009
I had expected the custom field combobox to add a value to the list of
values available when a value was added.
So if someone sees a drop down list with red, orange and yellow, they
can enter green for the custom field and then next time anyone goes to
assign a value for the custom field, they would see all four -- red,
orange, yellow, green.
People can set that one ticket to have green as the value but the
green isn't made available for any other tickets in the future. Is
this possible somehow?
carolyn
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